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Return to the Device Management Center. Select Return Details for the device you're returning. Click Print Shipping Label to print the label for your package. Put the equipment being returned into its original box. Place your UPS prepaid shipping label on the outside. Keep the top portion of the label with the tracking number included, as ...Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message icon” (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Cancel in store or mail your cancellation request. You can visit a local Xfinity Store to cancel your Xfinity service in person. Find a store. Or, you can send a letter with your first and last name, service address, account number, and phone number to: Comcast Cable. ATTN: Service Change Requests. 1701 JFK Blvd. Philadelphia, PA. Click the Settings icon in the top right corner, which allows you to reset your parental controls, manage your Purchase PINs and update your TV app settings. To manage parental controls, click the Parental Controls link and use the Reset button to reset the locks PIN and purchase PIN for each device on your account. Purchase or rent content.The blue light on your Xfinity Box indicates that your box is booting up and searching for a network connection. If the blue light has been blinking for more than a few minutes, it likely means that the box is having trouble connecting to the network. In this case, you should unplug the power cord to the Xfinity Box for 10-15 seconds and then ...Resetting the box can help solve these issues. There are two ways in which to reset a box. One way is to simply unplug it and plug it back in. The other way is to reset the box to its factory default settings, meaning the box is restored back to the state it was in when you first turned it on.Hi, ive tried both the main outlet, and and a different outlet. It doesn't seem to make any difference any way. Only certain channels seem to work.Sep 3, 2022 · Reset Your Xfinity Cable Box Using The Xfinity My Account App The next method we’re going to try is resetting it through the device settings on the Xfinity My Account App. Since the box isn’t working, you can’t access the reset option through the system itself, so you’ll have to perform the factory reset from the app. Your cables can be one of the reasons your cable box cannot connect to Xfinity services. The first connection you should check is the signal cable that brings the TV signal to the set-top box. If the cable isn't connected properly, your set-top box may not be able to communicate with Xfinity's services.RCN is a digital cable, high-speed Internet and phone provider for the Boston, New York City, Lehigh Valley, Chicago and Philadelphia areas. The RCN cable converter box works much like a computer, transferring a digital signal to an analog signal that your television can process. Occasionally the box can "freeze,"See also How To Reset Xfinity Cable Box - Important 3 Step Fix Guide 2024. Remember, the process will take a few minutes, but it will most likely fix the guide. ... Why is my Comcast guide not working? ... How do I reset my Xfinity guide? Find the power button on the Xfinity cable box and hold it down for about 30 seconds.When I clearly explain what I'm trying to do they default to talking about the HDMI input on my TV. One rep even sent me a new remote control that has a "TV input" button on the upper left of the remote???? Can't anyone there think freely and not read from a script???? There are (2) visible HDMI inputs ports on the back of my cable box.Also, if you dont use a surround sound receiver , and you still have to reboot your cable box with the one splitter connected, try connecting the 2nd splitter as well. So it would be HDMI out on the cable box to the in on the first splitter. Out of the first splitter to the in of the second splitter. Out of the second splitter to the in of your TV.While watching TV, simply press the down arrow on your Xfinity remote. This will pull up playback controls. In the controls, look for a button that reads Audio Options/SAP and select it. Under that setting, use the up and down area to toggle between various languages. The checkmark shows the current languages being used.Select " Restart Device " To Reset The Cable Box. Using The Power Button: Make Sure All Cables Are Tightly Secured. Press And Hold The Power Button On The Front Of The TV Box For 10 Seconds To Restart The Box. Soft Reset Through Help Menu: Access the Xfinity help menu by pressing the A button on your remote control.Here are the shorter steps to reset xfinity cable box with the remote: Press the xfinity button on your remote control. Navigate to and select the Settings (Gear icon). Scroll down to the Help section. Select the Restart option.Step 2. Detach the coaxial cable connected to the Comcast box's RF "Cable In" terminal by twisting the screw-on connector, located at the end of the cable, counterclockwise to unlock the cable. Then pull the cable's plug from the terminal. (This step needs to be performed only if you are physically moving the cable box instead of simply ...2. Press the ‘POWER’ and ‘MENU’ buttons on your remote at the same time. 3. Press BOTH the UP and DOWN arrow buttons on your remote, then Select ‘Restore Defaults’ option. 4. Press ‘OK’ – this should cycle the equipment to perform a factory reset. The option should also be in your settings menu. Let me know if this works for you.1 Message. Wednesday, November 30th, 2022 11:26 AM. Closed. Have to reset my cable box everyday. After the tv being off all night I have to reset the cable …Since installation, using Xfinity via the X1 box is excruciatingly slow. Loading Disney+, Netflix, or Paramount+ takes 60+ seconds just to get to the "home" screen. Then, trying to select anything forces you to wait a few seconds for a button click on the remote before it actually happens on the screen. Even just pulling up the Guide and ...

You can visit a local Xfinity Store to cancel your Xfinity service in person. Find a store. Or, you can send a letter with your first and last name, service address, account number, and phone number to: Comcast Cable. ATTN: Service Change Requests. 1701 JFK Blvd. Philadelphia, PA. Learn what you need to do to cancel, pause or move your service.Click Xfinity ID and Security. Note: You can only change the contact name for your Xfinity ID. Click Edit name under the user's name. Enter the first and last name, then click Save. The updated name now shows at the top of the screen. Click Back to return to the Account and Identity page.Balance the box and TV volume: Access the TV Adapter's or TV Box's main menu. Select Setup. Select Audio Setup. For the Set volume to optimal stereo option, select Yes to automatically adjust the volume to the optimal level for stereo output. Note: If you select No, your current volume settings will be retained.On the Settings menu, use the down arrow button to highlight Preferences. Then, press OK. On the Preferences menu, highlight General, and press OK. On the General Preferences menu, use the up and down arrows to highlight Default Guide View, and press OK. Use the up and down arrows to select your preferred Default Guide View, and press OK.1. Reset your modem by unplugging it from power and waiting 30 seconds. Now plug it back in while you wait for it to start again. 2. You can reset your set-top box as well, just in case that helps solve the problem too! (To restart your set-top box, press the "Power" button. When the TV turns off, wait 30 seconds.

Watch Prime Video on X1 and Flex. To access Prime Video on X1 and Flex, press and hold the microphone button and say a voice command like "Prime Video" or "Watch Prime Video" into your Xfinity Voice Remote, or press the xfinity button and go to Apps > Prime Video. You can also go to individual titles by saying voice commands like "The Marvelous ...Enter your zip code below to check out other internet providers in your area. 1. Unplug your router and modem. First, unplug your router and modem from the power outlet in the wall. Next, unplug any connections between your modem and wireless router. Oh, also—look for power buttons on your router and modem.Samsung TV no longer connects as Anynet+. Per the comments in this thread I've tried multiple HDMI cables, powering Xfinity box off, resetting Xfinity box completely, using a HDMI cable that works correctly with Roku. Nothing has worked. The Roku works flawlessly with the TV. The only thing I can do at this time is go to a HDMI source on my ...…

Reader Q&A - also see RECOMMENDED ARTICLES & FAQs. Step 2: Connecting the Soundbar to the Xfinity Cable Box. Onc. Possible cause: Restart your Xfinity Gateway with the Xfinity app. If you rent a gateway, .